Lake Area Planning Council (APC) as the local agency responsible for maintaining the Call Box Program in Lake County, the Lake Service Authority for Freeway Emergencies (SAFE), is currently working to facilitate a necessary, system-wide upgrade.
The majority of call boxes in Lake County operate on cellular service, and the service provider has recently transitioned from 3G to 4G network technology. Unfortunately, the internal radios of the call boxes were designed to work with the former 3G service. As a result, some boxes could become inoperable until their hardware can be upgraded for compatibility with the newer cellular signal.
Staff is working closely with the provider and technicians to upgrade the radios. However, progress has been delayed by the limited availability of the new radios and statewide demand. While working through this upgrade process, staff continues to monitor and place call boxes in out-of-service status until they begin operating correctly.
Lake SAFE appreciates the patience of all travelers during this transition and upgrade. To report a call box not working properly, please call (707) 234-3314.